Overview
At Sheri Punjab Tea, we are committed to delivering fresh and high-quality tea products to our customers.
Due to the perishable and consumable nature of our products, all purchases are strictly non-returnable and non-refundable.
Once an order is placed and confirmed, it cannot be cancelled, returned, or refunded.
We request customers to carefully review product details before placing an order.
No Return / No Refund Policy
- We do not accept returns on any products.
- We do not offer refunds once the order is placed and processed.
- We do not offer exchanges for any products.
This policy applies to all items available on our website.
Exceptions (Damaged or Incorrect Product)
In rare cases, if you receive:
- A damaged product
- A wrong item
- A defective package
You must inform us within 24–48 hours of delivery by emailing us at {email address} with:
- Order ID
- Clear photos/videos of the issue
Our team will review the request and provide a resolution if applicable.
Order Accuracy
Customers are responsible for providing correct:
- Shipping address
- Contact details
- Order selection
We are not responsible for incorrect orders placed by the customer.
Shipping & Returns
We do not accept any return shipments.
Any product sent back without prior approval will not be accepted.
Need Help?
For any questions related to your order, please contact us at:
info@sheripunjabtea.com
“As our products are food-grade consumables, returns are not accepted to maintain hygiene and quality standards.”