Overview
This website is operated by Sheri Punjab Tea. Throughout the site, the terms “we”, “us” and “our” refer to Sheri Punjab Tea.
By visiting our website and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions, including all policies referenced herein.
If you do not agree to all the terms, please do not use our website.
1. Online Store Terms
By using this site, you confirm that:
- You are at least 18 years of age
- You will not use our products for any illegal or unauthorized purpose
- You will not violate any applicable laws
2. Products & Services
- All products listed are food-grade consumables (tea products)
- We strive to ensure accurate product descriptions and pricing
- We reserve the right to modify or discontinue any product at any time without notice
3. Pricing & Payments
- All prices are listed in INR (₹) unless stated otherwise
- We reserve the right to change prices at any time without prior notice
- Payments must be completed before order processing
4. Order Acceptance & Cancellation
- We reserve the right to refuse or cancel any order at our discretion
- Once an order is placed and confirmed, it cannot be cancelled
- Incorrect orders placed by customers are not eligible for cancellation or modification
5. No Return & No Refund Policy
Due to the perishable nature of tea products, all items are:
- Non-returnable
- Non-exchangeable
- Non-refundable
Please refer to our Refund Policy for more details.
6. Shipping Policy
- Orders are processed within standard timelines
- Delivery timelines may vary based on location
- We are not responsible for delays caused by courier partners
Customers must provide accurate shipping details. We are not liable for failed deliveries due to incorrect information.
7. Damaged or Incorrect Orders
If you receive a damaged or incorrect product:
- Notify us within 24–48 hours of delivery
- Email us at {email address} with proof (images/videos)
We will review and provide a resolution if applicable.
8. Intellectual Property
All content on this website, including:
- Logos
- Images
- Text
- Design
is the property of Sheri Punjab Tea and may not be used without permission.
9. Limitation of Liability
We are not liable for:
- Any allergic reactions or misuse of products
- Indirect, incidental, or consequential damages
- Any loss arising from the use of our products or website
Customers are advised to check ingredients before consumption.
10. User Conduct
You agree not to:
- Use the website for unlawful purposes
- Attempt to hack, disrupt, or misuse the website
- Submit false or misleading information
11. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content, policies, or practices.
12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
14. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
Email: {email address}
“By placing an order, you agree to our No Refund & No Return policy.”